Swap Genie Privacy Policy

Effective Date: 13 October, 2025

Swap Genie respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website or make a purchase.

1. Information We Collect

When you browse or make a purchase on our website, we may collect the following types of information:

Personal Information: Name, email address, shipping address, and payment details.

Order Information: Items purchased, order date, and transaction history.

Technical Data: IP address, browser type, device info, and how you interact with our site (via cookies or analytics tools).

We collect this information when you:

Place an order

Subscribe to emails or updates

2. How We Use Your Information

We use your information to:

Fulfill and ship your orders

Communicate with you about your order or questions

Improve our website and customer experience

Send occasional updates, promotions, or announcements (only if you’ve opted in)

3. How We Share Your Information

We do not sell your personal information. We only share your data with third parties as necessary to:

Process payments (e.g., Stripe, PayPal)

Ship orders (e.g., postal services or shipping providers)

Operate our website (e.g., hosting or analytics providers)

These third parties are only given the data necessary to perform their functions and are obligated to protect your information.

4. Data Security

We take reasonable steps to protect your personal information using secure technologies and best practices. However, no method of transmission over the Internet is 100% secure.

5. Cookies

We use cookies and similar technologies to enhance your browsing experience and analyze traffic. You can disable cookies in your browser settings, but some parts of the site may not function properly.

6. Your Rights

Depending on where you live, you may have the right to:

Access the personal data we hold about you

Request corrections or deletions

Withdraw consent for marketing communications

To exercise these rights, please contact us at [Your Email Address].

7. Children’s Privacy

This website is not intended for children under the age of 13. We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be posted on this page with the updated date at the top.

9. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

📧 info@swapgenie.com.au