Terms of Service

Effective Date: 13 October, 2025

Welcome to Swap Genie! By accessing or using our website and purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully.

1. Overview

This website is operated by The Creators Online, operating as Swap Genie. Throughout the site, the terms “we,” “us,” and “our” refer to the owner of the site. By visiting our site and/or purchasing something from us, you agree to be bound by these terms, including any additional terms and policies referenced here or available by hyperlink.

2. Products & Intellectual Property

All books, stickers, and related designs sold on this site are original works created by us. These products are intended for personal, non-commercial use only. You may not copy, reproduce, resell, distribute, or modify any of our content without prior written permission.

3. Orders & Payment

We reserve the right to refuse or cancel any order for any reason, including errors in pricing or availability. All prices are listed in Australian dollars and are subject to change without notice. Payments must be made at the time of purchase through our secure checkout process.

4. Shipping & Delivery

We ship to selected locations as outlined on our Shipping Policy page (if applicable). Shipping times are estimates and may vary due to external factors. We are not responsible for delays once a package has been handed over to the shipping carrier.

5. Returns & Refunds

All sales are final. However, if your product arrives damaged or defective, please contact us within 7 days of delivery at info@swapgenie.com.au with a photo and description of the issue. We’ll work with you to replace the item or issue a refund as appropriate.

6. User Conduct

You agree not to use the site for any unlawful purpose or in a way that could harm or interfere with the site’s operation. We reserve the right to block access to users who violate these terms.

7. Limitation of Liability

We do our best to provide accurate product information and secure services. However, we are not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website.

8. Changes to Terms

We may update these Terms of Service from time to time. It is your responsibility to review them periodically. Continued use of the site after changes are posted constitutes your acceptance of the new terms.

9. Contact

For any questions or concerns about these Terms, please contact us at:
📧 info@swapgenie.com.au